Refund Process:
- In certain cases where the seller is unable to process a replacement for any reason whatsoever, a refund will be given.
- Refund will be Given Directly to your Bank Account seeded with the order placing Account within 7 Business Days.
- During open box deliveries, while accepting your order, if you received a different or a damaged product, So you can choose either for replacement or Cancel order. You will get your refund with in 24 Hours(Applicable only for prepaid order). Once you have accepted an open box delivery, no return request will be processed, except for manufacturing defects. In such cases, these category-specific replacement/return general conditions will be applicable.
- For Mobile, Laptop, and Electronics Accessories you can Replace the Product if any Manufacturing Defects Founds Or Missing of Accessories. No Refund will be given to you for these Products.
- For Furniture, any product related issues will be checked by an authorised service personnel (free of cost) and attempted to be resolved by replacing the faulty/ defective part of the product. Full replacement will be provided only in cases where the service personnel opine that replacing the faulty/defective part will not resolve the issue.
Wrong Delivery – (Customer received delivery message, product not delivered):
- In case the product was not delivered and you received a delivery confirmation email/SMS, report the issue within 7 days from the date of delivery confirmation. Your Report will be Investigate and resolve within the period of 7days from the date of raising the issue.
- Please Read the SMS Contains OTP Carefully before Providing the OTP to the Delivery Person.
- You Can Share Your Delivery Experience with us by write a review on Google or you can send the mail to us umekart.com@gmail.com or Call/Whats app us on +91-8583856565
